Shipping & payment
Terms by destination
Choose your region to see how long delivery usually takes, which payment terms we offer, and the documents that travel with your shipment. Every quotation confirms the exact sailing, routing and terms.
Delivery time = our preparation time (sourcing, processing, packing, inspection) + ocean transit + your port clearance.
1. Pick your destination
Countries
UAE, Saudi Arabia, Oman, Qatar, Kuwait, Bahrain, Iraq, Jordan
Main ports
Jebel Ali, Khalifa, Dammam, Jeddah, Sohar, Hamad, Shuwaikh, Umm Qasr, Aqaba
| Nhava Sheva / Mundra → Jebel Ali (direct) | 5–7 days |
| Other Gulf & Red Sea ports | 7–14 days (incl. transhipment) |
Usual payment terms
- 30% advance + 70% against B/L copy
- LC at sight for large orders
- CAD for established buyers
Incoterms
CFR and CIF most common; FOB on request
Documents for this zone
- Commercial invoice, packing list, bill of lading
- Certificate of origin (CEPA certificate for UAE duty relief)
- Phytosanitary and fumigation certificates (rice, spices)
- Halal certificate for food products on request
- Saudi Arabia: importer's SFDA / SABER registrations as applicable
Transit times are indicative port-to-port ocean days from Nhava Sheva (JNPT) or Mundra, based on published carrier and forwarder schedules. Routing via Suez or the Cape of Good Hope can change them by 10–14 days.
2. Preparation time before loading
| Product | From confirmed order* |
|---|---|
| Rice | 10–20 days |
| Spices | 10–20 days |
| Marble & granite slabs / tiles | 20–40 days |
*After advance payment or LC is received and samples are approved. Private-label packs and custom stone sizes take longer.
3. Payment options
Advance + balance against B/L copy
Most first orders30% advance by bank transfer (TT) with the order; 70% when we send you a scan of the bill of lading. Original documents are released after full payment.
Letter of Credit (LC) at sight
Larger orders and markets with currency-release riskIrrevocable LC from your bank, confirmed by a bank acceptable to us where needed. Payment is made when compliant shipping documents are presented.
Cash against Documents (CAD / D/P)
Repeat buyers with a trading historyDocuments are sent through banks and released to you when you pay.
100% advance (TT)
Samples, trial and LCL ordersFull payment before loading.
Minimum order
One 20 ft container (FCL) per product. Trial LCL lots for spices on request.
Inspection
Pre-shipment checks on every lot; SGS, Bureau Veritas or your nominated agency on request, at the buyer's cost.
Insurance
Included on CIF shipments (110% of invoice value). On FOB and CFR, the buyer insures from loading.